Terms of service

Fabric Composition

Pillow inner - 100% Polyester Hypoallergenic

Pillow slipcover - 100% Cotton 

Care Instructions

No special equipment required. Wash slipcover separately

- Slipcover

Machine wash using mild detergent, delicate cycle, max 30°C (65°F - 85°F)

Only non-chlorine bleach when needed. Tumble dry low on delicate cycle

Cool iron as needed

Do not dry clean

See different instructions on pillow care label

- Pillow

Front load washing machine is recommended. Machine wash using mild liquid detergent, delicate cycle, max 30°C (65°F - 85°F)

Only non-chlorine bleach when needed

Tumble dry low on delicate cycle

While drying pillow, throw a sneaker or tennis ball (wrapped in a pillow case) in the dryer to help the pillow keep its shape

Do not iron

Do not dry clean

Leadtime 

Our Plonky Donkeys are made to order and require an additional 4-7 working days

Return Policy

If you are not happy with the product and wish to return it, this can be done within 7 days provided that it has not been used, returned in the same packaging and is in a resalable condition.

The cost to return the item to our warehouse is for the client’s account.

Refunds will be processed within 10 working days once we have received the item, and the above criteria has been met.

Safety First: A Crucial Reminder

While nursing pillows are invaluable for feeding and supervised awake time, their misuse can pose a serious risk. Your baby's safety is the absolute priority. 

Nursing pillows are for feeding and supervised awake time only. They are not safe for infant sleep. If your baby falls asleep on the pillow, immediately more them to a safe sleep surface like a cot or bassinet. This guidance is supported by leading health organisations to prevent suffocation risk.